Privacy & Terms

Privacy Policy and Terms of Service

We collect information you provide (such as name, email, billing details, and messages), plus basic technical data (device, IP address, and activity on our site) to operate Firstlancer, process orders, provide support, prevent fraud, and improve the marketplace. We use cookies and similar technologies to remember preferences, enable checkout, measure performance, and help keep accounts secure; you can control cookies through your browser settings. By using Firstlancer, you agree to use the marketplace lawfully and not misuse the platform (including attempting unauthorized access, interfering with site functionality, or violating others’ rights). When you purchase a service, you agree to provide accurate payment and account information and to follow any stated service requirements; prices, availability, and platform features may change over time. Firstlancer is provided “as is” and we are not responsible for third-party content, vendor performance, or losses that result from factors outside our reasonable control; to the extent permitted, our liability is limited. You may request access, correction, or deletion of your account information, and you can opt out of non-essential communications at any time. For eligibility rules related to refunds and returns, see our Refund and Returns Policy.

If you have privacy questions or need help with an order, please reach out via our Contact page.